Overview
Welcome to Decoristta. These Terms of Use ("Terms") govern your access to and use of the Decoristta website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Returns & Refund Policy.
If you do not agree with these Terms, please refrain from using our website.
Decoristta reserves the right to update, modify, or revise these Terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised Terms.
1. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
- You are legally capable of entering into binding contracts under applicable laws.
- You will use this website only for lawful purposes.
- You will comply with all applicable laws and regulations while using our website and services.
2. Use of the Website
You agree not to:
- Use the website for any unlawful, fraudulent, or unauthorized purpose.
- Upload or transmit viruses, malware, malicious code, or harmful software.
- Attempt to gain unauthorized access to our systems or interfere with website security.
- Copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission from Decoristta.
- Use automated systems such as bots or scraping tools to collect website data.
- Disrupt or interfere with the functionality or operation of the website.
Decoristta reserves the right to suspend, restrict, or terminate access to any user found violating these Terms.
3. Product Information & Pricing
We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However:
- Product colors may vary slightly due to screen settings, lighting, and photography.
- Handmade, handcrafted, wooden, ceramic, resin, metal, textile, or natural material products may exhibit slight variations in color, texture, grain, finish, or dimensions. These are natural characteristics and are not considered defects.
- Prices are subject to change without prior notice.
- Product availability may change without notice.
- Decoristta reserves the right to discontinue any product at any time.
Despite our best efforts, occasional errors in pricing, descriptions, or specifications may occur. Decoristta reserves the right to correct such errors and cancel or modify affected orders after informing the customer.
4. Orders & Payments
All orders placed through our website are subject to acceptance and product availability. Decoristta reserves the right to:
- Accept or reject any order at its sole discretion.
- Limit quantities purchased per customer or household.
- Cancel duplicate, bulk, suspicious, or reseller orders.
- Cancel orders due to pricing inaccuracies, stock shortages, suspected fraud, or payment issues.
Customers are responsible for providing accurate billing, shipping, and contact information.
Payments are securely processed through authorized third-party payment gateways. Decoristta does not store complete debit card, credit card, or banking credentials.
All applicable taxes, including GST, will be charged in accordance with Indian laws wherever applicable.
5. Order Cancellation
Customers may request cancellation of an order before it has been dispatched.
Once an order has been shipped, cancellation may not be possible and will instead be governed by our Returns & Refund Policy.
Decoristta reserves the right to cancel any order due to inventory shortages, pricing errors, suspected fraudulent activity, or circumstances beyond our control. In such cases, eligible payments will be refunded through the original payment method.
6. Shipping & Delivery
Estimated delivery timelines displayed on the website are indicative only. Actual delivery may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Government restrictions
- Natural disasters
- Operational disruptions
Decoristta is not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.
7. Returns & Refunds
All returns, replacements, exchanges, refunds, and store credits are governed by our Returns & Refund Policy available on our website.
Customers are encouraged to review the policy before making a purchase.
8. Promotional Offers & Discount Codes
From time to time, Decoristta may offer promotional discounts, coupon codes, or special offers. Unless specifically stated:
- Only one promotional code may be applied per order.
- Promotions cannot be combined.
- Discounts are not applicable retrospectively.
- Offers are valid only during the specified promotional period.
- Decoristta reserves the right to modify, withdraw, or cancel promotions without prior notice.
- Fraudulent or unauthorized use of promotional offers may result in order cancellation.
9. User Content & Reviews
Users may submit reviews, ratings, comments, suggestions, or other content.
By submitting such content, you grant Decoristta a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, modify, and display such content for marketing, promotional, or business purposes.
Users agree not to submit content that:
- Is false or misleading.
- Is abusive, defamatory, obscene, or offensive.
- Infringes intellectual property rights.
- Violates applicable laws.
Decoristta reserves the right to remove any user-generated content at its sole discretion.
10. Intellectual Property
All content available on this website, including but not limited to:
- Logos, Brand name, Website design
- Product photographs, Graphics, Icons
- Text, Product descriptions, Catalogues
- Packaging designs, Marketing materials
is the exclusive property of Decoristta and is protected under applicable intellectual property laws.
Unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited.
11. Personal Use
Products purchased through Decoristta are intended for personal use unless otherwise expressly authorized.
Unauthorized commercial resale or redistribution may result in cancellation of future orders.
12. Third-Party Links
Our website may contain links to third-party websites for customer convenience.
Decoristta does not control or endorse such websites and is not responsible for their content, privacy practices, or policies.
Users access such websites at their own risk.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our services, you consent to the collection, use, and processing of your information as described in our Privacy Policy.
14. Fraud Prevention
Decoristta reserves the right to verify customer identity, payment information, shipping details, and order authenticity.
Orders suspected to involve fraudulent activity, unauthorized transactions, misuse of promotional offers, or illegal conduct may be cancelled without prior notice.
Where required, Decoristta may report fraudulent activities to relevant authorities.
15. Electronic Communications
By using our website, you consent to receive communications electronically, including via email, SMS, WhatsApp, or phone calls relating to:
- Orders & Deliveries
- Returns & Customer support
- Promotional communications (where permitted)
You may opt out of promotional communications where applicable.
16. Disclaimer of Warranties
All products, services, and website content are provided on an "as is" and "as available" basis.
Decoristta does not warrant that:
- The website will always be uninterrupted or error-free.
- Product descriptions or website content will always be completely accurate.
- The website will be free from technical issues, viruses, or temporary outages.
To the maximum extent permitted by law, all implied warranties are disclaimed.
17. Limitation of Liability
To the fullest extent permitted under applicable law, Decoristta shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- Use or inability to use the website.
- Purchase or use of products.
- Website interruptions, Courier delays, or Technical failures.
- Third-party service providers.
- Loss of data or profits.
Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
18. Account Security
Customers are responsible for maintaining the confidentiality of their account credentials.
Any activity conducted through a customer's account shall be deemed authorized unless promptly reported to Decoristta.
19. Force Majeure
Decoristta shall not be held liable for any delay or failure in fulfilling its obligations arising from events beyond its reasonable control, including but not limited to:
- Natural disasters, Floods, Fires, Pandemics
- Government actions, Strikes
- Transportation disruptions, Internet outages, Technical failures
- Supply chain interruptions
20. Product Availability
Products displayed on the website are subject to stock availability.
If a product becomes unavailable after an order has been placed, Decoristta may cancel the affected order and provide a full refund for any amount paid.
21. Marketplace Orders
If Decoristta products are purchased through third-party marketplaces or partner platforms, such purchases shall also be governed by the applicable marketplace's terms and policies.
22. Termination
Decoristta reserves the right to suspend, restrict, or terminate access to the website or services without prior notice if a user violates these Terms or engages in unlawful or fraudulent activity.
23. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or the use of the website shall be subject to the exclusive jurisdiction of the competent courts in Gurugram & Haryana, India
24. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to remain valid and enforceable.
25. Waiver
Failure by Decoristta to enforce any provision of these Terms shall not constitute a waiver of its rights to enforce such provision at a later time.
26. Entire Agreement
These Terms of Use, together with our Privacy Policy, Shipping Policy, Returns & Refund Policy, and any other policies published on the website, constitute the complete agreement between Decoristta and the user regarding the use of our website and services.
27. Changes to These Terms
Decoristta reserves the right to revise or update these Terms at any time.
The latest version will always be available on our website. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.
28. Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Decoristta
Email: info@decoristta.com